Contact Us

Get in touch with the British Council IELTS UK team using our online contact form for support with test booking, results, preparation, and general enquiries.

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If you are taking an IELTS test, please contact the IELTS test centre in which you have registered or taken your test. Contact details for your IELTS test centre are available in your booking confirmation email.

If you are taking SELT (IELTS for UKVI or IELTS for UKVI Life Skills) for UK or Ireland, and would like assistance, please contact British Council Customer service UK.

Call +44 (0)161 884 0291 between 08:00 – 20:00 UK time, Monday to Friday. You can also reach out to us on WhatsApp +44 7857 443108 between 9:00 am - 5:00 pm (UK time), Monday to Friday.