Find out about IELTS scoring and getting your results.
Request an IELTS re-mark
If you didn’t get the result you were expecting, you can request to have one or more sections of your test re-evaluated by requesting an IELTS re-mark through the British Council .
What is an IELTS re-mark?
Known as Enquiry on Results (EOR), it’s an official reassessment of one or more sections of your test. You can request an EOR if you did not receive the scores you expected.
How to request an IELTS re-mark
It’s easy to submit an EOR request to the British Council with these four simple steps.
1
Log in to the Test Taker Portal
Use the official Test Taker Portal, not third-party services or links.
2
Complete an Enquiry on Results (EOR) form
Do this within six weeks of your test date. Include your results form.
3
Select the section(s) you would like re-marked
You can request to have any or all test sections re-marked.
4
Pay the EOR fee online and submit your request
Fees vary by test centre and are refunded if your score increases.
IELTS Enquiry on Results: FAQs
Yes, you can request a re-mark if you did not receive the scores you expected.
You can have any, or all, of the test sections re-marked: Listening, Reading, Writing or Speaking.
An IELTS remark doesn’t guarantee a higher score. For Writing and Speaking your test is re-marked following strict assessment standards by an independent senior marker. For Listening and Reading, as this is a Computer Delivered test, the system performs enhanced additional checks on the answers provided. This ensures the process is fair and impartial.
You will pay a fee for an Enquiry on Results (re-mark), which is refunded if your score improves in any section of the test. Fees vary by test centre.
You must submit your EOR form via the Test Taker Portal within six weeks of the test date on your Test Report Form.
The outcome of Enquiry on Result (EOR) can become available on the same day as the Test Taker’s application and up to 21 days after their application. No comments, notes or other information is provided to the candidate. If EOR scores are higher than the original then changes are captured and new final scores are issued.
Related Pages
Improve your score by retaking one section of the test.
Find out how to share your results with your school or potential employer.