Whether you're taking the IELTS Indicator test yourself, arranging it for your child or student, or making an enquiry on behalf of your organisation, we're here to support you.  Click on a link below, relevant to your enquiry, to open a contact form and get in touch.    

If you're the test taker:

Request a test date transfer

If you need to change the date of your test you can apply for a test day transfer.

Refund and cancellation

If you need to cancel your IELTS Indicator test you can apply for a refund.

Report a technical issue 

Report any technical issues you experience before or during your test.

Request for extra time

Apply for extra time to take the IELTS Indicator test.

Results enquiry

If you haven’t received your results, want to share your results with a recognising organisation, or have another query about results. 

Request to change test taker details

Make changes to the data provided during your test booking.     

General enquiry

Get in touch for more information about IELTS Indicator, or have a specific question about your booking, joining instructions or payment.  

If you're the parent or teacher of a test taker:

Child consent

If you're the parent or guardian of a test taker below the age of 18 you'll need to submit a consent form.

Request a test date transfer

If your child or student needs to change the date of their test you can apply for a test day transfer.

Refund and Cancellation

Apply for a refund if your child or student wants to cancel their IELTS Indicator test.

Report a technical issue

Report any technical issues your child or student experiences before or during their test.

Request for extra time

Apply for extra time for your child or student to take the IELTS Indicator test.

Results enquiry

If your child or student didn't receive the score they expected you can apply to have their test re-marked.

Request to change test taker details

Make changes to the data provided for your child or student when their test was booked.    

General enquiry

Get in touch for more information about IELTS Indicator, or if you have a specific question about your child or student's booking.

If you're getting in touch on behalf of your organisation:

General enquiry

Get in touch if you're interested in becoming a recognising organisation or making a corporate booking.