Whether you're taking the IELTS Indicator test yourself, arranging it for your child or student, or making an enquiry on behalf of your organisation, we're here to support you. 

Click on a link below, relevant to your enquiry, to open a contact form and get in touch.    

If you're the test taker:

Request a test day transfer

If you need to change the date of your test you can apply for a test day transfer.

Refund and cancellation

If you need to cancel your IELTS Indicator test you can apply for a refund.

Report a technical issue 

Report any technical issues you experience before or during your test.

Request for extra time

Apply for extra time to take the IELTS Indicator test.

Request your results

If you didn't receive your results on time or need your results to be sent to the organisations you applied to, please use this form.

Request to change your personal details

Make changes to incorrect data provided during your test booking.     

General enquiry

Get in touch for more information about IELTS Indicator, or if you have a specific question about your booking, joining instructions or payment.  

If you're the parent or teacher of a test taker:

Child consent

If you're the parent or guardian of a test taker below the age of 18 you'll need to submit a consent form.

Request a test day transfer

If your child or student needs to change the date of their test you can apply for a test day transfer.

Refund and cancellation

Apply for a refund if your child or student needs to cancel their IELTS Indicator test.

Report a technical issue

Report any technical issues your child or student experiences before or during their test.

Request for extra time

Apply for extra time for your child or student to take the IELTS Indicator test.

Request test taker results

If your child or student didn't receive their results on time or need their results to be sent to the organisations they applied to, please use this form.

Request to change test taker personal details

Make changes to incorrectly provided data for your child or student when their test was booked.    

General enquiry

Get in touch for more information about IELTS Indicator, or if you have a specific question about your child or student's booking.

If you're getting in touch on behalf of your organisation:

General enquiry

Get in touch if you're interested in becoming a recognising organisation or making a corporate booking.