Have questions about your IELTS results? Your local test centre is ready to answer your queries.
Help is available if you’ve received your IELTS results but have questions or concerns. If you don’t understand the scoring system, contact your local test centre or check how IELTS is scored.
If you did not receive the score you expected, you can apply for your test to be remarked. This is called an Enquiry on Results.
Enquiry on Results
If you would like to make an Enquiry on Results, you need to apply at the centre where you booked your test within six weeks of your test date. You can choose which sections of the test you want to have remarked.
There is a charge for an Enquiry on Results. If your score has increased for any section of the test, the charge will be refunded.
It takes 2 – 4 weeks to complete Enquiries on Results.