Only use this form if you are completing it on someone else's behalf. If you are the test taker, please use the Refund and cancellation (test taker) form.
If you need to cancel the IELTS Indicator test for your child or one of your students and would like to request a refund, please complete and submit this form.
Once you have received a confirmation email from us — please check your spam folder if you can't find it in your inbox — you'll need to reply to our email with relevant documentation/evidence (e.g. a medical certificate, police report, military service notice).